Patient Financial Services
Patient Financial Services
At Ballinger Memorial Hospital District, we understand that healthcare billing and insurance can sometimes be confusing. Our Patient Financial Services team is here to help you understand your bill, insurance coverage, payment responsibilities, and available financial assistance options.
Our goal is to make the financial side of your healthcare experience as simple and understandable as possible. If you have questions about a statement or need help understanding your account, we encourage you to contact us.
How We Can Help
Patient Financial Services can assist with:Questions about your BMHD bill or statement
Questions about your BMHD bill or statementInsurance billing questions
Explanation of patient balances
Payment options
Financial assistance information and applications
Updating insurance or billing information
Questions regarding charges for hospital or clinic services
Frequently Asked Questions
Why did I receive a bill from Ballinger Memorial Hospital District?After you receive healthcare services, BMHD will bill your insurance company when applicable. Once your insurance has processed the claim, you may be responsible for a deductible, copayment, coinsurance, non-covered service, or other remaining balance based on your insurance plan.
Patients without insurance will receive a statement for services provided.
What if my insurance information has changed?
Please provide BMHD with your most current insurance information whenever you receive services. If you notice incorrect or outdated insurance information after your visit, contact Patient Financial Services as soon as possible so we can review your account.
What if I can't afford to pay my bill in full?
Please contact our Patient Financial Services team. We understand that unexpected medical expenses can create financial challenges, and our staff can discuss available payment options with you.
Depending on eligibility, financial assistance may also be available.
What information should I have when calling about my bill?
Having the following information available can help us assist you more quickly:
Patient's name
Date of birth
Date of service
Account or statement information
Current insurance information, if applicable
A copy of your Explanation of Benefits if you have an insurance-related question