Medical Records & Health Information Management
Your Health Information. Protected and Accessible.
The Ballinger Memorial Hospital District Health Information Management (HIM) Department maintains the medical records associated with the care our patients receive.Your medical record contains Protected Health Information (PHI) and is maintained with strict attention to privacy, security and confidentiality. BMHD will not release your protected health information without the patient's written authorization except when permitted or required by law.
Accessing Your Medical Records
Patients have several options for accessing their health information.Electronic Access Through the Patient Portal
For convenient electronic access to your health information, you can sign up for the BMHD Patient Portal – MyCareCorner.The Patient Portal provides secure online access to available health information, including laboratory results and other health data.
Click here to access the Patient Portal
Request a Copy of Your Medical Records
If you would like a copy of your medical records, please complete and sign our Authorization for Release of Medical Information (ROI) Form.Completed forms may be:
Submitted in person
Submitted in personMailed to Health Information Management
Faxed to Health Information Management
Authorization for Release of Medical Information (ROI) Form
Please make sure the form is completed and signed before submitting your request.Hospital Medical Records
Ballinger Memorial Hospital District – Medical Records608 Avenue B
Ballinger, TX 76821
Phone: 325-365-4884
Fax: 325-365-5689
Email: MedicalRecords@bmhd.org
Office Hours:
Monday – Friday 8:00 a.m. – 5:00 p.m.
Ballinger Hospital Clinic Medical Records
For medical records specifically related to care received at Ballinger Hospital Clinic, please contact:Phone: 325-365-4964
Fax: 325-365-4951
Your Privacy Rights
Ballinger Memorial Hospital District is committed to protecting the privacy and confidentiality of your health information in accordance with HIPAA and other applicable federal and state requirements.Patients have important rights regarding their Protected Health Information, including the right to:
Request access to and copies of their health information
Request certain restrictions on the use or disclosure of their information
Request confidential communications regarding their medical information
Request an amendment if they believe information in their medical record is incorrect
Request certain information regarding disclosures of their Protected Health Information
File a complaint if they believe their privacy rights have been violated
BMHD will not retaliate against a patient for exercising their privacy rights.
Notice of Privacy Practices
Our Notice of Privacy Practices provides detailed information about how BMHD may use and disclose your Protected Health Information and explains your rights regarding that information.Click here to view or download the BMHD Notice of Privacy Practices.
Reproductive Health Care Privacy
BMHD also maintains required forms and information regarding the use and disclosure of Protected Health Information related to reproductive healthcare.Federal requirements prohibit certain uses or disclosures of PHI for the purpose of investigating or imposing liability on a person solely for seeking, obtaining, providing or facilitating reproductive healthcare that is lawful under applicable law.
Additional forms and information are available below:
Click here for the BMH HIPAA Reproductive Health Care Attestation Form.
Click here for the Ballinger Hospital Clinic HIPAA Reproductive Health Care Attestation Form.
Questions About Your Privacy Rights?
If you have questions regarding BMHD's Notice of Privacy Practices or would like to exercise your privacy rights, please contact:Privacy Officer
Ballinger Memorial Hospital District
P.O. Box 617
Ballinger, TX 76821
Phone: 325-365-2531
We're Here to Help
If you have questions about requesting your medical records, completing an authorization form or having records sent to another healthcare provider, please contact our Medical Records team.HB 4224 – Health Records & Consumer Complaint Information
Your Rights Regarding Your Health Information
In accordance with Texas House Bill 4224 (HB 4224) and Texas Health & Safety Code §181.105, Ballinger Memorial Hospital District provides patients and consumers with information regarding access to health records and the process for filing a complaint concerning protected health information.Request Your Health Records
Patients have the right to request access to their health records maintained by Ballinger Memorial Hospital District.To request your records, please contact:
Ballinger Memorial Hospital District – Medical Records
608 Avenue B
Ballinger, TX 76821
Phone: 325-365-4884
Fax: 325-365-5689
Email: MedicalRecords@bmhd.org
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
For Ballinger Hospital Clinic Medical Records:
Phone: 325-365-4964
Fax: 325-365-4951
Patients may also visit our Medical Records page for information about the Patient Portal and Authorization for Release of Medical Information form.
File a Complaint With the Appropriate Licensing Authority
If you have a complaint regarding a Texas hospital or medical facility, complaints may be submitted to the Texas Health and Human Services Commission (HHSC), Health Facility Compliance Unit.Texas Health and Human Services Commission
Phone: 1-800-458-9858
Click here to visit Texas HHSC for additional complaint information.
For complaints involving a licensed healthcare professional or another regulated healthcare entity, the appropriate licensing or disciplinary authority may vary based on the individual or entity involved.
Click here to find the appropriate Texas licensing or regulatory agency.
File a Consumer or Patient Privacy Complaint
If you believe your protected health information has been unlawfully used, disclosed or otherwise mishandled, you may file a complaint with the Texas Office of the Attorney General.The Texas Attorney General accepts patient privacy complaints regarding potential violations of HIPAA or the Texas Medical Records Privacy Act.
Click here to file a complaint with the Texas Attorney General's Consumer Protection Division.
You may also contact the appropriate Texas agency that regulates the healthcare provider or entity involved.
Federal Patient Privacy Complaints
Patients may also file certain privacy complaints with the U.S. Department of Health and Human Services Office for Civil Rights (OCR).Click here to learn more about filing a HIPAA complaint with the Office for Civil Rights.
Questions About BMHD Privacy Practices
If you have questions about your privacy rights or Ballinger Memorial Hospital District's privacy practices, please contact:Privacy Officer
Ballinger Memorial Hospital District
P.O. Box 617
Ballinger, TX 76821
Phone: 325-365-2531
Ballinger Memorial Hospital District is committed to protecting the privacy, security and confidentiality of your health information and ensuring patients understand their rights regarding their medical records.